Integrity
We believe in always doing what is right, even when no one is watching. Integrity is at the core of our actions and decisions, guiding us to uphold the highest ethical standards in all aspects of our business.
Professionalism
We embrace the inherent dignity and importance of the work we do. We also recognize our responsibility to our industry and the trailblazers who came before us, striving to honor their contributions through our professionalism.
Quality
At NDG, we never compromise on quality. We maintain an unwavering commitment to excellence in all ingredients and products used. We understand that sacrificing quality for cost savings is not an option if we want to deliver exceptional dining experiences.
Hospitality
Hospitality is at the heart of everything we do. Central to successful hospitality is the selection of our people. We value our staff’s dedication to investing time in studying, understanding, and continuously learning about wines, cocktails, cuisine, and the origins of our ingredients. This commitment is integral to our industry and to the success of our company.
Teamwork
Collaboration and teamwork form the foundation of our organization. We believe in the power of many individuals working together towards a common goal. No team member is above any given task, and we foster an environment where mutual support and cooperation thrive.
Respect
Respect, to us, means genuinely considering someone’s feelings, needs, and preferences. It encompasses the act of preserving and enhancing our resources, including our physical health, mental alertness, emotional stability, skills, knowledge, values, and, most importantly, our relationships with other people. We recognize that people are our most valuable resource within our restaurants, and we hold high expectations for how we treat one another.
“Yes” Approach
Guidelines help maintain a sense of order and efficiency in the ever-changing environment of a restaurant. However, our personal goal of 100% guest satisfaction never changes. We must be flexible, remembering that every guest is different. We must remove the word “no” from our vocabulary and instead always look for a way to say “yes” to our guests.
